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篇名 諮商歷程中諮商員與當事人互動關係之分析
並列篇名 A Study on Counselor and Client's Interaction in Counseling Process
作者 劉焜輝 、呂承芬
中文摘要 本研究旨在探讨谘商历程中,谘商员与当事人互动,谘商员口语反应模式介入与当事人口语反应模式之序列效果、谘商员口语反应模式对当事人内在反应形成之序列效果及当事人反应与其自身之口语反应之间的序列关系。研究对象为高职谘商员及高职学生,采单一个案之真实谘商情境研究方式。以六次谘商晤谈录音带、逐字稿,以及事后对当事人进行人际历程回忆访谈之资料进行分析。资料分析方式以序列分析程序(SAP)进行资料分析及考验其显著水准。研究分类工具为谘商员口语反应模式分类系统、当事人口语反应分类系统系统及当事人反应分类系统三项。本研究之发现如下:(1)谘商员口语反应与当事人口语反应模式之间,确有特殊序列类型存在,其中部分为单向序列类型,部分为双向序列类型,而双向序列类型中也发现部分序列类型具支配性效果。(2)谘商员口语反应模式与当事人口语反应模式之间亦发现具有序列类型现象存在。(3)当事人反应与当事人口语反应之间也发现有序列类型现象。(4)部分序列较典型,普遍出现在各晤谈次别;部分序列类型叫不具普遍性,仅出现在少数晤谈次别中。(5)谘商员口语反应对当事人口语翻反映及当事人反映,呈现不同阶段的晤谈次别有不同序列类型的现象。本研究结果印证部分谘商理论及谘商员教育实务上的看法,可作为谘商员养成教育训练及谘商员自我教育的参考。并据本研究结果提出对谘商员教育训练及对未来研究之建议。
英文摘要 The purpose of this study is to explore the following relations is counseling process: 1. The sequen-tial effect of the intervention of counselor's verbal response models on client's verbal response modls. 2. The sequential effect of counselor's verbal response models on client's reactions. 3. the sequential pattern between client's reactions and his/her own verbal responses. The subjects are a counselor and a student in vocational high school and the method is to deal with a single case of a live counseling situation. Six sessions of interview recordings, word-for-word transcriptions and client's Interpersonal Process Recall (IPR) afterwards are analyzed, with Sequential Analyze Program (SAP) as a method to analyze the data and test the level of significance. The catalogue systems are counselor's verbal response mod-els system, client's verbal responses system and client's reactions system. The major findings of this study are as follows: 1. There are specific sequential patterns between counselor and client's verbal re-sponse models. Some of the patterns are unidirection, while others are bidirection. The dominance ef-fect is found in some of the bidireition patterns. 2. There are sequential patterns between counselor's and client's verbal response models. 3. There are also sequential patterns between client's reactions and client's verbal response. 4. Some of sequential patterns common in most of interview sessions are more typical, while other sequential patterns, present only in a few interview sessions, are more uncommon; 5. Concerning the effect of counselor's verbal response on both client's verbal responses and client's reac-tions, there are different sequential patterns in different interview sessions of separate stages. The find-ings of this study verify some practices and theories of counselor's education and can be used as a ref-erence of counselor's training and self-education. Based on the findings of this study, some suggestion on counselor's training and future research are offered.
頁次 035-057
關鍵詞 序列分析 counselor's verbal response client's reaction client's verbal response sequential analysis 諮商員口語反應 當事人反應 當事人口語反應 TSSCI
卷期 42:1
日期 1997
刊名 教育科學研究期刊
出版單位 國立臺灣師範大學