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篇名 序列分析在諮商歷程研究的應用-以兩组諮商個案為例
並列篇名 Sequential Analysis Applied to Counseling Process Research: Two Cases Study
作者 林瑞吉(Lin, Ray-chi) 、劉焜輝(Liu, Kun-huei)
中文摘要 本研究应用序列分析进行两组谘商个案(同一位谘商员分别对两个当事人进行谘商晤谈)的八次谘商晤谈中谘商员和当事人口语反应模式、工作同盟与晤谈感受关系的考验。在研究过程中,两组谘商个案之八次谘商晤谈过程全程录音,并转录成晤谈逐字槁,以Hill et al. (1981)之谘商员/当事人口语反应模式类别系统进行谘商员和当事人的口语反应模式之归类;并于每次晤谈后,请谘商员和当事人分别填写「工作同盟量表」、「晤谈感受评量问卷」两种问卷。所有资料以序列分析、Pearson积差相关与多元回归等统计方法进行各项分析与考验。本研究的研究结果发现: 1.谘商员在两组谘商个案中对不同当事人所使用的口语反应模式虽有不同,但可看出谘商员在谘商历程中口语反应模式的使用情形似乎有其特定的型态出现。2.两组谘商个案之当事人均主要使用描述、简单反应与经验口语反应模式,且经过八次谘商晤谈的参与后,开始对于问题或经验有较清楚的了解与觉察,但口语反应模式使用的情形仍有很大的差异。3.在个案一中谘商员若紧接着当事人简单反应之后,使用提供讯息的口语反应模式,将会减弱当事人简单反应的使用;而谘商员使用轻微鼓励的口语反应模式,则会增强当事人描述的使用。而在个案二中谘商员使用重述的口语反应模式,会增强当事人简单反应与描述的使用;谘商员使用反映的口语反应模式,亦会增强当事人描述的使用。4.两组谘商个案中,谘商员和当事人工作同盟的变化与认定的一致性有很大的不同;且谘商员和当事人晤谈感受的变化与认定的一致性也有很大的不同。5.两组谘商个案中,有许多谘商员和当事人口语反应模式互动类型与工作同盟有显著的关系;且有许多谘商员和当事人口语反应模式互动类型与晤谈感受有显著的关系。而两组谘商个案中,不同的谘商员和当事人口语反应模式序列类型在不同谘商个案中,对于工作同盟与晤谈感受有不同的影响。6.本研究发现工作同盟在谘商过程中不仅是谘商关系的核心,也是预测谘商效果的重要指针,更是谘商员口语反应模式使用的有效性之中介影响因素。最后根据本研究的研究结果,研究者分别针对序列分析在谘商实务的应用与未来研究二方面提出几点建议。
英文摘要 The purpose of this study are to investigate the counselor's and client's verbal response modes, their verbal interaction patterns, their agreements on working alliance and session impact, the associtions among working alliance, verbal response modes and session impact.Two cases of counseling with the same counselor would be tested by sequential analysis. Each counselor and client dyad received 8 counseling sessions. All counseling sessions were taped. After each session, the participants independently compeleted WAI and SEQ. The major findings were as follows: 1. For counselor response modes, counselor vernbal response modes have special patterns in 8 counseling sessions. 2. For client response modes, clients primarily used description, simple response, and experiencing. But two clients' verbal response modes still have some differences. 3. As for counselorclient verbal interaction patterns, counselor exhibited information following client's simple response would decreased client's simple response, and counselor's minimal encourager would reinforce client's description on the 1st case. Counselor's restatement would reinforce client's simple response, and description, and counselor's reflection would reinforce client's description on the 2nd case. 4. Counselor-client agreement on working alliance of the 1st case was very high, but on the 2nd case was low. Counselor-client agreement on session impact of the 1st session was very high, but on the 2nd case was very low. 5. Many counselor's and client's verbal interaction patterns with working alliance have significant relations. Besides many counselor's and client's verbal interaction patterns with session impact have significant relations. 6. Working alliance was the core of counseling relationship, the prediction of the counseling outcome, and the median in-fluential factor of counselor verbal response modes used effectively. Suggestions for sequential analysis on the counseling research and future research were given.
頁次 49-86
關鍵詞 口語反應模式 晤談感受 序列分析 工作同盟 verbal response modes sequential analysis session impact working alliance TSSCI
卷期 43:1
日期 199804
刊名 教育科學研究期刊
出版單位 國立臺灣師範大學